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ProctorU Information

ProctorU is a live online proctoring service available 24/7 that allows students to take exams from anywhere using a webcam and Internet connection. This service uses live proctors who monitor exams by observing the the student (via webcam) and his/her computer screen in real time.

Canvas, HESI, and APEA exams may be proctored via ProctorU with permission from your course faculty. Before your exam, confirm with your instructor which resource will be used to give your exam and know how to access it.

Please watch the videos and read the information below if you are planning on using ProctorU.

Online Proctoring: How It Works

Watch the video below to understand how online proctoring works at ProctorU.

Technical Requirements

In order to be successfully proctored by ProctorU, you will need the following:

  1. A PC or Mac that meets the minimum technical requirements. (Tablets are not supported)
  2. A Web Camera
  3. A microphone (some Web cameras have built-in microphones). Be sure to test your microphone prior to utilizing ProctorU’s services.
  4. One of the following compatible web browsers:
  5. The following plugins:

Please use an Ethernet/wired connection to reduce the chances of being disconnected during the exam. We strongly suggest not using a wireless connection as they are not as stable.

Pre-Testing

Follow the steps below before you take a test with ProctorU.

  1. Perform a system check.
    • You will receive a summary report of the system check. See image below.
    • If there is a failure, you will need to have the failure corrected before moving forward.

      System Check
  2. Visit proctoru.com and click the “User Login” button located in the top-right corner of the main page.
    • If you've already registered with ProctorU, simply sign in with your credentials.
    • If not, create an account by clicking the New user? Sign up here link and fill in the requisite information
    • Be sure to use a valid e-mail address and phone number where you can be reached while taking an exam.
  3. Schedule the exam date and time.
    • It’s best to schedule your exam in advance as it greatly affects the price of the exam

      Base Pricing*
      30 Minutes or Less $8.75
      31-60 Minutes $17.50
      61-120 Minutes $25.00
      121-180 Minutes $33.75
      181 Minutes or More $42.50
      *A $5 surcharge will be applied for exams scheduled less than 72 hours in advance.
  4. Submit payment. (Be sure to have a valid credit card available.)
  5. Sign Proctor Agreement.

Testing Day

  1. Visit proctoru.com and log in using your username and password
  2. Once logged in, select the Schedules link.
  3. Search for the scheduled exam and click the link to be connected with the proctor.
  4. Follow the directions of the proctor to begin the test.

Students should be prepared to provide the following for testing with ProctorU:

  • Be prepared to show photo ID
  • Be prepared to answer security questions
  • Be prepared to grant the proctor access to your computer
  • The testing room must be properly lit
  • A reflective surface such as mirrors, CD’s, DVD’s, allowing the proctor to see the edges of the monitor being used for the exam
  • Be prepared to provide a 360 degree view of the testing environment